Help & Information

Timber Window FAQ's

Timber Windows: Frequently Asked Questions 

 

Choosing the right windows for your home is an important decision, and we’re here to make the process as smooth as possible. Our Windows FAQ’s cover everything from window styles and installation timelines to design options, prices and maintenance tips. If you don’t find what you’re looking for below, feel free to get in touch—our team is always happy to help.

General Timber Window FAQ's

What types of windows do you offer?

We offer a wide range of high-quality windows including timber sash and case, timber casement, uPVC windows and aluminium windows.

Single glazing consists of one pane of glass, while double glazing uses two panes with an insulating gap in between. Double glazing improves energy efficiency, reduces noise, and enhances security.

With proper care, timber windows can last over 60 years, offering excellent longevity and value.

We provide a comprehensive maintenance guide to keep your windows in excellent condition. Regular upkeep such as repainting every three years is key to protecting the timber.

Timber Window Installation Questions

Do you offer window installation?

Yes, we manufacture and install all of our timber windows.

Typically, a timber window takes approximately one day to install.

No, you don’t need to be present during the installation. Our joiners are trusted key holders and will treat your property with the utmost care. However, you’re more than welcome to be there if you prefer.

Yes, if we’re replacing or upgrading your windows, we will remove and dispose of the old windows. We recycle materials wherever possible including glass, timber, and ironmongery. During renovations, recyclable and non-recyclable waste is separated using green and black bags.

Absolutely. We frequently work with customers who own older or listed properties. As long as planning permission has been granted, we can install new timber windows that meet conservation requirements.

Pricing & Estimates Questions

Do you offer free estimates?

Yes, we provide both free quotes and on-site surveys. Get in touch now. 

Yes, we now offer flexible finance plans to help make your window investment more manageable.

The cost depends on factors such as size, style, materials, and glazing type. Custom features or specialist glass will also influence pricing.

Design & Customisation of Timber Windows

Do you offer custom shapes and sizes of timber windows?

Yes, we’ve recently invested in a CNC machine, allowing us to produce bespoke window designs to suit your exact specifications.

Yes, we can paint your timber windows in any colour you choose to perfectly complement your home’s aesthetic.

Yes, we offer a selection of hardware finishes including brass, chrome and antique styles to complement your window. We have a full catalogue of styles available upon request. 

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Contact us now and our experienced team will arrange a time and date to survey your windows, answer your questions and see how we can help you.

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Image of Eco Sash & Case carpenter repairing a timber window with banner stating Eco Sash & Case. Refurbish Preserve Protect. At Eco Sash & Case one of our most popular services across Edinburgh and the Lothians is our full sash window refurbishment package.

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The Homeowners’ Guide to Repairing and Replacing Sash & Case Windows, Sustainably
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