Client Testimonials

We had a wooden sash and case double-glazed window at the back of our house replaced. The original was old, rotting, and the double-glazing seal had broken so that there was a lot of condensation between the panes; it was also not a very big window. We wanted to replace it with the same (but of course in good condition!), but it was almost impossible to find someone who was willing to come out to us (we're in East Lothian) for just the one window, especially one that had to have a wood frame (we're in a conservation area with strict rules). Eco Sash and Case were not only prepared to come and assess the job, quote fairly, and check to make sure that we were happy with all the details before proceeding, but were unfailingly friendly and approachable. They did the job when they said they would (in fact, they were able to get the painting done earlier than they thought, which was much appreciated), and the team were capable, quick and efficient. They took care not to make a mess and they left the room clean and thoroughly hoovered to remove any sawdust; the painter also took care to repaint our sill in our own paint, after doing the frame in the requested white. As the room is our bedroom (and not an easy room to navigate, with beams etc.), we are incredibly happy to have had this all completed before the winter really sets in. It was not cheap, but it was a fair price for all the work involved in producing and fitting a custom-made, very nice-looking window.

Unlike other companies, ES&C advised that we could retain the current frame and fit double glazing glass at a very reasonable price and without the need to put scaffolding to the 3rd floor. Other quotations we got at the time were three times the price we paid with Eco Sash. The team was on time and the quality of the work excellent! Joiners did a brilliant job, left the house the same way as before they started, and the painters we also excellent! We have noticed a massive difference in terms of heat retention, reduced use of heating and of course on the window condensation. Overall excellent service from Lindsay and the whole team, would highly recommend them.

Full package including arranging for listed building consent, the joinery and painting. Very happy with the look of my new windows and the workmanship. The work all went smoothly and both the joinery and painting teams were very neat and tidy as well as efficient/professional and very pleasant to deal with. Communication with the Office was good and proposed dates were met. Very satisfied customer.

Very happy with my new windows and the workmanship. The work all went smoothly and both the joinery and painting teams were very neat and tidy as well as efficient/professional and very pleasant to deal with. Listed building consent was part of the package and my early Victorian main door flat now has new double-glazed & astragalled windows which look excellent. Communication with the Office was good and proposed dates were met. Very satisfied customer.

We had sash windows draughtproofed, plus new mastic and painting inside and out. The lead time was quite long, especially waiting for the mastic & painting. The result is excellent. Communication was easy, with all email enquiries dealt with promptly.

The company offered a competitive price for upgrading my single glazed sash and case bedroom windows to acoustic glazing. Unlike competitors, Eco advised that we could retain the current frame and fit acoustic glass - other companies suggested I would need to get a completely new frame, which was more expensive. Communication from the admin team was good throughout, although there was a delay of a few weeks over the course of the project due to other works overrunning, which was a bit disappointing. The installation team was great, arriving on time and efficient. I had to ask the painting team to come back to fix a couple of snagging issues which, to be fair to them, they did the very next day. The glass perhaps doesn’t block out quite as much noise as I’d have liked, but I think that’s mainly due to the materials/design of sash and case - the windows do look great, though. Overall I’m pretty happy with the service I received.

Apart from a minor hiccup over the kitchen window all the work was very well done and the guys were excellent. The living room windows were stained, not painted, and that was a very good match to the rest of the woodwork. I am very happy with the work done and have already recommended the firm to a neighbour.

We have used Eco Sash and Case to refurbish several windows in our 1880s house and will definitely use them again as we continue maintaining and renovating. They are great to work with: clear communication, prompt service, skilled, pleasant workforce and really high quality finish. I highly recommend this firm if you’re looking for a company that understands the heritage of windows and completes sympathetic renovations whilst improving the energy efficiency of your property.

Eco Sash and Case are a great company to deal with. I have used them on two separate occasions to replace old windows with new double glazed wooden sash and case windows. I have experienced quick surveying and quoting, timely communication from the office, installation within a few weeks, pleasant staff and a high quality product at a price that was less than other companies.

The work by these guys were extremely good and the I’m very pleased with the windows, I would recommend them greatly and will definitely use if needed in future, many thanks.

Absolutely excellent service from start to finish. Eco Sash & Case were by far the most responsive company I encountered when seeking quotes, and that attention to service continued through to job complete. They gave good advice on different options, dealt with all the administrative hassle involved with getting building consents and provided a very high quality product and installation. A pleasure to deal with and highly recommended

Professional from the original contact, through the quotation, installation, painting and invoicing. The joiners fitted the windows in seriously tough weather conditions but kept smiling. Ron is a dedicated craftsmen who ensured the finish was first class. Craig painted and stained the windows with care and professionalism. Lindsay in the office kept everything on track. Excellent service which my neighbours have commented on and one is now engaging Eco Sash and Case.